Browsing Tag

communication

Command and control

When it comes to remote monitoring and officer deployment on the ground, there are places the cameras just can’t reach. Kieran Mackie describes how Amulet’s command and control vehicle streamlines and enhances safety procedures in large…

Rules of engagement

Hybrid working is now the norm in many workplaces and is highly valued by a wide range of employees. Gary Cattermole, Director of The Survey Initiative, looks at how to measure whether you’re delivering a workplace that employees feel…

Call changes

Since the start of 2020, the nation’s phone behaviours have changed dramatically. This presents a new set of considerations for FMs resourcing call handling and devising strategies to manage inbound calls, says Jess Pritchard, Head of…