Browsing Tag
Communications
Construction tender prices are set to climb by up to 5.0 per in 2026, threatening costs for key UK programmes and challenging project viability, according to new data from global professional services company Turner & Townsend. In its…
SimonsVoss introduces new AX2Go Mobile Key for smartphone-based access control
Mobile. Easy. Secure. It’s with these three promises that SimonsVoss has launched its most recent innovation – the AX2Go mobile key – which is able to open its range of digital locking components with a smartphone. With the launch of the…
City & Guilds upskilling the nation with new wave of Skills Bootcamps
‘City & Guilds Training’, the training arm of City & Guilds, has secured further funding from the Department for Education to deliver a new wave of Skills Bootcamps over the next two years across England.
This is the fourth wave of…
Introducing CSE Crosscom to the UK market
CSE Chatterbox is delighted to announce that with effect from Friday 4th November 2022, CSE Chatterbox will be aligning with the global brand to become CSE Crosscom www.csecrosscom.co.uk In addition, CSE Crosscom, the recognised critical…
It’s time to give calls the attention they deserve
Amid ongoing technological change and the global upheaval brought about by Covid, one tool has proven itself to be a stalwart in the world of communications – the phone. According to new research from Moneypenny and Censuswide, when it…
Moneypenny receives Great Place to Work Accreditation in recognition of a collaborative and…
Moneypenny, a provider of answering services, outsourced switchboards, Live Chat and outbound calls for small and large businesses in the UK and US, has been officially accredited as a Great Place to Work-Certified™ organisation.…
Lifts industry in Europe at an inflection point, according to new white paper
2N white paper highlights three main trends that will shape the industry: the recovery of the construction sector from the pandemic, the fixed lines, 2G and 3G phase-out and changes to accessibility standards Report includes a guide to…
Call changes
Since the start of 2020, the nation’s phone behaviours have changed dramatically. This presents a new set of considerations for FMs resourcing call handling and devising strategies to manage inbound calls, says Jess Pritchard, Head of…
2N upgrades answering unit into a surveillance device and home automation control panel
2N® Indoor View answering unit enhanced with video surveillance The ability to send HTTP commands has brought the answering unit into the heart of the smart home The enhancements are a response to calls from residents in luxury properties…
Moneypenny launches Microsoft Teams call integration to transform business communications
Leading outsourced communications provider, Moneypenny, has launched a world-first integration with Microsoft Teams to minimise interruptions for time-poor businesses, improve clients’ call experience and support new hybrid-work behaviours.…
Call volumes have dropped but your switchboard remains busy? Here’s why …
Organisations have had to manage volatility in demand over the last 21 months and facilities managers have been faced with totally new set of challenges. What’s more, the changing communications habits of both employees and consumers have…
2022 customer communication trends facilities managers should know
Look into the future to rise to the challenge of meeting ever-changing customer communication trends. (Plus, a step-by-step checklist to get you started.)
Communication is key
Communication has always been critical for facility managers and…